Privacy Statement

De Balie, located at Kleine-Gartmanplantsoen 10, 1017 RR Amsterdam, is responsible for the processing of personal data as described in this privacy statement.

The personal data we process
De Balie processes your personal data because you use our services and/or because you personally provide these data to us.

Below is a list of the personal data which we process:

  • Surname
  • Telephone number (not obligatory)
  • Email address
  • Other personal data actively provided by you, for example when creating a profile on this website, through correspondence or by telephone

Special and/or sensitive personal data which we process
Our website and/or service is not intended to collect data about website visitors who are younger than 16 years of age, unless they have the permission of their parents or guardian. However, we are unable to check whether visitors are older than 16. We therefore advise parents to be involved in their children’s online activities to prevent data from being collected about children without parental permission. If you are convinced that we collected personal data about a minor without such permission, please contact us at, and we shall remove this information

Special and/or sensitive personal data which we process
De Balie processes your personal data for the following purposes:

  • To process your payments
  • To send you our newsletter and/or promotional emails
  • To be able to call or email you if this is necessary for the performance of our services
  • To be able to inform you about changes to our services and products
  • De Balie also processes personal data if we are legally required to do so, e.g. data that we need for our tax return.

Automated decision-making
De Balie does not make decisions regarding matters that may have (significant) consequences for persons based on automated processing. This concerns decisions made by computer programs or systems without human intervention (e.g. by an employee of De Balie).

How long we store personal data
De Balie does not retain your personal data for any longer than is strictly necessary to fulfil the purposes for which your data are collected. Inactive accounts are retained for up to two years.

Sharing personal data with third parties
De Balie will only share data with third parties if required for the fulfilment of our agreement with you or in order to comply with legal obligations.

Cookies and similar technologies used
De Balie only uses technical and functional cookies, as well as analytical cookies that do not infringe your privacy. Cookies are small text files that are saved on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website functions properly and help remember your preferred settings, among others. Cookies also allow us to optimise our website. If you wish to opt out of cookies, you can adjust the settings of your web browser so that it does not store cookies. You can also remove all previously stored information via your browser’s settings.

Inspecting, changing or removing data
You have the right to inspect, correct or remove your personal data, as well as the right to retract any permission you may have given for the processing of your personal data and the right to object against the processing of your personal data by De Balie. You also have the right to data portability. This means that you can submit a request to De Balie to have the data that we possess about you sent to you or to an organisation specified by you, in the form of a computer file.

Requests to inspect, correct, remove or transfer your personal data, or to retract your permission for or to object to the processing of your personal data, may be sent to
We will respond to your request as soon as possible, within four weeks maximum.

If the subject of your request is a De Balie account on the website, you can personally change your data or terminate your account via your account.

After an account is terminated, the account’s order history remains stored in the database for administrative purposes. However, this information is anonymised and cannot be traced to a specific person. The actual personal data are immediately erased from the active database.

De Balie also wishes to point out your right to submit a complaint to the national supervisory body, the Dutch Data Protection Authority. This can be done via the following link:

How we protect personal data
De Balie takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, accidental publication and unauthorised changes. If you nevertheless feel that your data are not properly protected, or if there are signs of misuse, please contact